Frequently Asked Questions
Everything you need to know about your Honeycomb flight simulation gear.
What platforms are Honeycomb Aeronautical products compatible with?
Our flight controls are primarily designed for PC and Mac. Specific models, such as the Alpha Flight Controls XPC, are also fully compatible with Xbox Series X|S.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-7 business days. International shipping times vary by location but generally range from 7-14 business days depending on customs processing.
What is your return policy for flight simulation hardware?
We offer a 30-day return policy for items in their original packaging and condition. Please note that a restocking fee may apply for opened electronic components.
Do Honeycomb products come with a warranty?
Yes, all Honeycomb Aeronautical hardware includes a 2-year limited warranty covering manufacturing defects and hardware failures under normal use.
Where can I download the latest drivers and configuration software?
You can download all necessary drivers, profiles, and the Honeycomb Configurator directly from the 'Downloads' section on our official website.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options at checkout.